LuaPOS

Documentation · Getting started

Getting started with LuaPOS

This guide walks you from having no account at all to completing your very first sale, one small step at a time, with a picture for every step — the whole thing takes about 5 minutes.

Overview of the process

From having nothing set up to completing your first sale takes just 4 steps. Skim the diagram below first, then follow the detailed, illustrated instructions for each step further down this page.

1 Sign up
2 Create store
3 Add products
4 Sell

Before you start

Have these three things ready before you begin, so the whole process goes smoothly without interruption.

  • A working email address or phone number, useful later for account recovery.
  • A store name and business type already in mind (grocery, cafe, mini-mart, bubble tea shop…) so you can name your store appropriately.
  • (Optional) A few sample products in mind, with prices, so you can practise a test sale right after setup.
1

Create your account

  1. From the LuaPOS homepage, click "Get started free", or go straight to the registration page.
  2. Enter a Username (no accents or spaces) and your Full name.
  3. Set a Password (at least 6 characters) and repeat it to confirm, then agree to the Terms of Service.
  4. Click "Create account" — you are automatically signed in and taken straight to the store-creation step, no email verification required first.
app.luapos.com/register
Username
john_store
Full name
Nguyễn Văn A
Password
••••••••
Create account

Just a few basic details are enough to create an account instantly — no credit card involved.

No credit card at any step

LuaPOS is completely free from the moment you sign up — at no point during setup will you be asked for card or bank account details.

Your account has been created and you are already signed in, ready to create your first store.
2

Create your store

  1. Enter a Store name in the single field on screen — for example "Corner Grocery" or "Sunrise Cafe".
  2. Click "Create" — this store becomes the active store for your account.
  3. If someone has invited you as staff to an existing store instead, click "Select a store" rather than creating a new one.
CREATE STORE
Store name
Tạp hóa Cô Ba
Create
Or
Select a store

Just a name is enough to create a store instantly — everything else can be filled in later from settings.

You can create more stores later

A single LuaPOS account can manage multiple stores at once. No need to worry if you plan to open another branch later — see the "Stores & staff" guide for details.

Your store is ready and you are taken straight into its management dashboard.
3

Add your first product

  1. From the dashboard, go to "Products" and click "Add product".
  2. Enter at minimum the product Name, Unit, Cost price, and Selling price — the barcode can be left blank, LuaPOS will generate one automatically.
  3. Save, then repeat to add 3-5 of your store's most common items — enough to practise a test sale in the next step.
Want to add many at once, or print labels?

See the full, illustrated "Products & inventory" guide — it covers importing hundreds of products at once from a spreadsheet and printing barcode labels in bulk.

Your catalogue now has at least one product, ready to be searched and sold at the register.
4

Make your first sale

  1. Open the Sell screen (the register icon) from the dashboard.
  2. Find the product you added in Step 3, add it to the cart, enter the amount the customer hands you, and click "Create bill".
  3. That's it — that was your first sale on LuaPOS.
Want to master the register screen?

The "Selling (POS)" guide walks through every step with pictures — from finding a product and attaching a customer, to printing the receipt.

Your first sale was created successfully and already shows up in your store's revenue reports.

Frequently asked questions

Does creating an account cost anything?

No — it is completely free and never asks for a credit card at any point during sign-up or use.

Can I rename my store after creating it?

Yes — open the store settings to rename it or update its details at any time, with no impact on existing data.

Can I open the register before adding any products?

You can, but it is not recommended — the register needs at least one product to search for and add to the cart, so add a few basic products before heading to a real counter.

Can I invite other staff to the same store after creating my account?

Yes — each store can have multiple staff members with their own access levels. See the "Stores & staff" guide (coming soon) for details.

Troubleshooting

Situation
Common cause
How to fix it
Registration says the username is taken
That username is already in use by another account.
Try a different username, for example by adding a number or your store name to the one you tried.
Cannot sign back in right after creating the account
The password was mistyped during sign-up, or an accented keyboard layout was active while typing it.
Use "Forgot password" on the sign-in page to set a new one.
No products show up when opening the register
No product was added yet in Step 3, or the wrong store is currently selected.
Go back to the Products page to add one, and check which store is selected in the top-right corner of the screen.
Accidentally created two stores
"Create" was clicked more than once while going through Step 2.
Use the store switcher to move to the correct store; contact support if you need the extra store removed.

Still need help?Our support team is happy to walk you through anything not covered here.

Contact support
👋 Need help? Ask us!